How do i reset my comcast cable box

When you reset your DVR by unplugging it, you won't lose any programs you have stored on the DVR. The DVR's hard drive functions similarly to a hard drive on a computer, laptop or even smartphone: When the power is turned off, or even disconnected, the files remain protected. This is because your DVR's hard drive does not require a power source ...

Method #1: Reboot via the Power Button. The first thing you can do when your Xfinity cable box is not working is to reboot it using its Power button. To do this, follow the steps below: Locate the Power button on your Xfinity cable box. Typically, it's located at the front of the device. With your cable box switched on, press and hold the ...We have a few different ways to reset the cable box listed here. I prefer to use the Xfinity My Account app as the quickest route! Here are the steps: 1. Open the Xfinity My Account app (available for iOS and Android.) 2. Scroll down and select the TV tile. 3. Select Troubleshoot.how to reset xfinity cable box with remote? Step 1: Access the Menu. Pick up your Xfinity remote control. Press the Xfinity button to access the main menu of your Xfinity TV Box. Step 2: Navigate to Settings. Using the arrow keys on your remote, move over to the settings menu.Wait 10 seconds. Plug your cable box back in. Push the Power Button on your remote to turn your cable box back on. The cable box will restart. Allow a few minutes for the cable box to finish starting back up. Restarting your Comcast X1 DVR is often the first step when troubleshooting since it's easy, and it works.Data (11 digits - Motorola cards only) Unit Address (13 digits - if displayed) To activate your Xfinity TV services, go to cablecardactivation.xsp.comcast.net. You'll need your: Account number. Phone number on your account. Numbers from Step 5. If you need assistance, call 877-405-2298 and request CableCARD Activation.Here are the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Direct Message icon” (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.Find steps for clearing locally stored data associated with third-party apps from X1 or Flex.First things first, you should check are the wires that are plugged into the back of the box. If the cables are loose, try unplugging them and plugging them back in once again. Make sure all the connectors are in as tightly as possible. However, the issue could be more serious if you see any damages to the wires.

A Comcast Motorola cable box receives and unscrambles the programming signals from cable television service. While the unit is designed for trouble-free service, the box may occasionally lock up or freeze and stop working normally. Resetting the box will usually correct the jam so programs can be enjoyed on your TV.Restart: On xfinity.com. From the Help Menu. Using the Power Button. From Device Settings. Note: If you have X1 AnyRoom DVR, learn more about restarting your X1 TV Box with that service. You can also learn about: What happens if you restart your TV Box. Scheduled restarts. Restart from xfinity.com. Log in to xfinity.com.Your Xfinity television box is set up to be always on so it can perform regular functions (like software updates and DVR recordings). To turn off the TV Box, you must either: Press the Power button on the front panel of the box, Configure the TV Box to go into Power Saver automatically or. Simply leave the TV Box on while turning off the TV.the IR receiver is always 'on' but it is very hard to make it see except close to the remote. where I use my harmony I put a small book under the front of the set top box to raise it up and expose the lower right corner of the set top box to be in a better position to see the IR emission. the Xfinity remote can still operate by RF and the harmony can operate via IR.Restart your Xfinity Gateway with the Xfinity app. If you rent a gateway, you can use the Xfinity app and sign in using your Xfinity ID and password. In the Xfinity app: Locate the WiFi icon. Tap the Troubleshoot option. Select Restart your Gateway . The process takes about 12 minutes to complete.To hard reset the device to factory defaults by pressing and holding in the recessed reset button on the rear for 30 seconds. The user name and the password will now become the defaults of admin and password. You will lose any customized settings, and they will need to be re-configured from scratch. 0. 0.Step 2: Connecting the Soundbar to the Xfinity Cable Box. Once you've selected the perfect soundbar, it's time to connect it to your Xfinity cable box. Follow these steps: Locate the HDMI ARC, optical, or coaxial output on your Xfinity cable box. If using HDMI ARC, ensure that your TV supports this feature and has an HDMI ARC input.Remove TV and audio receiver control. Press the Setup button on the remote until the LED at the top of the remote changes from red to green. Press 9-8-6. The LED at the top of the remote will blink green twice to indicate that the remote has been reset. Remove TV or audio control from your remote.

To do this: Turn the cable box off. Unplug the cable box from the wall. Wait for at least 30-45 seconds before plugging the cable box back in. Turn the box back on. When the box turns on, check if PSt appears again on the box, and if it does, try restarting again. If it still does the same thing, go to the next step.If you have tried the above steps and haven't had any luck, please feel free to initiate a peer to peer chat with me. Here's the detailed steps to reach us: • Click "Sign In" if necessary. • Click the "Peer to peer chat" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon.Hello, @ Ravens40. Ensure the device is currently powered on. Press the 'POWER' and 'MENU' buttons on your remote at the same time. Press BOTH the UP and DOWN arrow buttons on your remote, then Select 'Restore Defaults' option. Press 'OK' - this should cycle the equipment to perform a factory reset. The option should also be ...Settings is also located on the Home page on Xfinity Flex streaming TV Boxes. You can also scroll down to the bottom and select Settings. Use your remote's keypad to go to Settings: Press the xfinity or Home button on your remote. Scroll down to the bottom and select Settings. Press OK (or the center of directional pad) to go to the Settings menu.

Wheel of fortune xl prize puzzle solution.

X1 box has to be rebooted in the morning to get TV service. There's about a 50/50 chance when I turn on the X1 box and TV in the morning that there will be a black screen with no cable TV service. Unplugging and plugging back in the X1 box usually restores the service, but it takes a while for the rebooting process.Another option is to add an HDMI switch to the mix. Connect your cable box and Roku to inputs on the switch, and run the output of the switch to an HDMI port on the tv. Then use the switch to control which device gets connected to the tv. Roku Community Streaming Expert. I am not a Roku employee, only a user like you.I got 3rd generation fire cube to use with Xfinity cable box because I thought I could change channels on cable box because of "built in Xfinity alexa " compatibility. After setup I am able to switch from fire tv to cable by saying "go to cable". But when I try to change cable channels by saying ex. "go to cnn" or " go to cnn on ...Restart your Xfinity Gateway with the Xfinity app. If you rent a gateway, you can use the Xfinity app and sign in using your Xfinity ID and password. In the Xfinity app: Locate the WiFi icon. Tap the Troubleshoot option. Select Restart your Gateway . The process takes about 12 minutes to complete.Check the power and connections for your devices. If there are no reported outages, check for these common device issues: Make sure the plugs for the devices haven’t come loose, the outlets are working and a fuse hasn’t blown. Check that all the cable connections are secure. If your TV is hooked up to a TV Box, VCR, or DVD player, check ...Step 2 - Cycle. The box should be resetting itself at this point. Turn your television back on. You will see patterned lines on the screen as it resets. This can take a little time, so be patient. Allow it several minutes to complete the cycle. After it completes the cycle you will need to check to be sure everything is working.

The light on your Xfinity cable box should be blue. Comcast/Xfinity typically uses a blue light to indicate that the box is on and connected to power, the TV, and the internet. Some models may have a different color, including an orange or white light. When you see a green light, it usually indicates that your Xfinity cable box is downloading ...Visit our Online Support Center to find common solutions and self-help options, troubleshoot or manage your account and more. The easiest way to manage and troubleshoot your Xfinity experience is with the Xfinity app! Download it for free from Google Play or the App Store, or text "APP" to 266278. Have a quick question? Ask Xfinity Assistant.Restart from the Help Menu. Press the A button on your remote control to access the Help menu. Press the OK button to select the Restart tile. Press the OK button again to select Restart. It may take a few moments for the TV Box to restart. Back to top.If these steps don't work I recommend sending a signal to your cable box with the My Account app. The easiest way to manage and troubleshoot your Xfinity experience is with the Xfinity app! Download it for free by texting "APP" to 266278. I no longer work for Comcast. 1 year ago. 0.To have an X1 Wireless TV Box in your home, you'll need: Xfinity TV service. At least one additional X1 TV Box to act as the primary X1 device on your account. Xfinity Internet with an eligible leased wireless gateway with RDK-B or customer-owned approved cable modem/gateway (if you upgraded from Xfinity Flex) to stream video over the X1 ...Ensure your cables are tightly secured. Press and hold the Power button located on the front of the primary DVR TV Box for 10 seconds. The TV Box should automatically reboot. Ensure your cables are tightly secured. Unplug the power from your primary DVR TV Box for 30 seconds. Plug the power cord back in to your TV Box.Method #1: Reboot via the Power Button. The first thing you can do when your Xfinity cable box is not working is to reboot it using its Power button. To do this, follow the steps below: Locate the Power button on your …Note: A restart is different than a factory reset. A factory reset restores your Gateway to its original default settings, including your WiFi name and password. A factory reset requires using a small object, such as a paper clip or pin, to hold in the Reset button on the back of the Gateway for 30 seconds until all the LED lights power off. If ...Step 4. Contact your cable service provider and speak to a technical assistance technician. If neither the power cycle or signal strength check solves the problem, a cable technician may need to remotely reset your cable box or schedule a home visit. Cable boxes are provided to customers by television service providers.What to know when updating your Xfinity X1 TV Box. You can view our OTT streaming partner apps (such as Disney+ or Netflix) on most of our Xfinity X1 TV Boxes. If an X1 TV Box doesn't support an app, you'll be told how to order an updated one when you open the OTT app on X1. Learn more about exchanging your Xfinity X1 TV Box to watch OTT apps.

Sep 23, 2021 ... Are you currently logged into your Xfinity account? It may say Direct Message when hovering over the icon. I no longer work for Comcast.

3. Plug the power cord back into the Comcast cable box. 4. Turn the cable box back on by either pressing the "Power" button on the front of the cable box or using your remote control. 5. Wait for the cable box to fully restart and hopefully the refresh will be successful. If the refresh is not successful after step 5, you may need to reset ...Try restarting the modem/router if the white blinking light on your Xfinity router is still present. Wait a few seconds before unplugging the router's power cord from the back. After that, reconnect the cable and wait for the router to turn back on. Your Xfinity router may have a firmware issue if you've tried everything listed above and it ...Contact us online through chat and get support from an expert on your computer, mobile device or tablet. Support is also available on your mobile device through the Samsung Members App. Get support. A guide for connecting basic devices like game consoles, cable or satellite boxes, dvd or blu-ray players, and other devices to your Samsung TV.Upgrade your owned modem. If you want to enjoy our faster internet speeds, such as Blast!, a DOCSIS 3.0 or above modem is required. You can rent one of our DOCSIS 3.0 Xfinity xFi Gateways, or you can buy an approved modem at a retail outlet near you. If you own your equipment, be sure to check My Device Info to find out if your equipment is ...Step 4. Contact your cable service provider and speak to a technical assistance technician. If neither the power cycle or signal strength check solves the problem, a cable technician may need to remotely reset your cable box or schedule a home visit. Cable boxes are provided to customers by television service providers.1. Ensure the device is currently powered on. 2. Press the 'POWER' and 'MENU' buttons on your remote at the same time. 3. Press BOTH the UP and DOWN arrow buttons on your remote, then Select 'Restore Defaults' option. 4. Press 'OK' - this should cycle the equipment to perform a factory reset. 0.Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window. Press Enter to send it.Skip the main menu and begin a search instantly, from anywhere, by entering numbers on your remote. In the Search menu, use the keypad to enter your search term. See an example of searching from the remote keypad. Setup: Programs your remote to control your TV and/or audio device Learn how to program the remote to control your TV or audio device.CCAndrew. Try resetting your box and then try to change inputs. If your cable box is offline, some tv's won't register that there is anything on that input. My TV input is on "TV" , It should be on HDMI But the remote control will not allow me to change the setting?

Goodwill new milford store and donation station.

Fayette county pa tax sale list 2023.

3 years ago. @RolloTomasi wrote: Multiple Xfinity customer service representatives have confirmed that I can use my new wireless boxes with my own router and Wi-Fi network. However I can't seem to figure out how to connect it manually to my network. Upon set up, it just wants to automatically connect to my xFi gateway, which I do not own.In this video we will go over how to reset your Xfinity cable box. Simply locate the power cord to your cable box and unplug it. After about 10-15 seconds pl... Cancel in store or mail your cancellation request. You can visit a local Xfinity Store to cancel your Xfinity service in person. Find a store. Or, you can send a letter with your first and last name, service address, account number, and phone number to: Comcast Cable. ATTN: Service Change Requests. 1701 JFK Blvd. Philadelphia, PA. The first step to fixing a Comcast cable box that is not working and displaying a "no signal" message is to check the connections. Make sure that the cable box is properly connected to the TV and that all cables are securely plugged in. If the cables are loose, tighten them and try turning the cable box back on. 2. Restart the Cable Box.Step 1. Turn off the Motorola set-top box while leaving the TV turned on, then immediately press the "Menu" button on the remote. The User Settings menu will now show up on the television. If the settings menu does not show up correctly, you may need to connect the Motorola cable box to the television using a standard definition connection like ...Return to the Device Management Center. Select Return Details for the device you're returning. Click Print Shipping Label to print the label for your package. Put the equipment being returned into its original box. Place your UPS prepaid shipping label on the outside. Keep the top portion of the label with the tracking number included, as ...Follow the steps below to program your remote. Press the Setup button until the All Power key on the remote changes from red to green. Press B for control of a Motorola brand cable box; press C for control of a Cisco or Scientific-Atlanta brand cable box. Note: If you need to re-program the remote for control of an XFINITY cable box, repeat the ...Reset Comcast Signal from the Help Menu. You can reset the Comcast signal for your TV box using the help menu. Here's how: Open the Settings menu. Navigate to Help > System Refresh. Choose Refresh Now and hit OK. The cable box will now begin a system refresh. Once it has started, do not turn or unplug the TV box.To fix Xfinity stuck on the welcome screen, check if your connections are tight and right. Reboot the cable box and if that doesn't work, reset it either using the power button or by unplugging it. Restarting the gateway could also fix the issue. If you have a Flex device, connect it using the WPS button.Re: Xfinity Cable Box Option from Home on ROKU. Roku devices attached to a TV via HDMI do not have or show any Inputs (like cable box, antenna, etc). In this setup, you have to manually select the Input using your TV remote, not the Roku remote. As far as I know, the same applies to if the Roku device (whether it's an Express+ 3710 or 3910 ...Solution: Press the LANG key to change the audio option back to the preferred language. Problem: The remote control is not changing the volume. Solution: There may be obstructions in the line-of-sight for the remote control, or the batteries may be dead or dying. You can also try to press and hold the VOL +/- button down, as some older models ...All you have to do is reset your Xfinity Box. This is one of the first things you do when your Xfinity Cable Box is Not Working. Just follow the steps given below: Steps: First things first, find the reset button on your set-top box. After you’ve located the reset button on your set-top box, just press and hold that button for 5 seconds. ….

Power on both the TV and the X1 TV Box. Confirm that the TV is set to the proper input. If you've completed the steps above and there’s still no picture: Press Exit > Exit > Exit > 720 on your Xfinity remote. This should bring the picture back by setting the resolution to 720. You can then change to a different resolution by pressing the ...Here is what I found online: Make sure your Samsung Smart TV is connected to the Internet. Press the Smart Hub button on your Smart Control remote to go to the Samsung Home screen. Scroll to and select Apps. Select the Magnifying Glass icon. Enter Xfinity Stream using the on-screen keyboard and select Done.Adjusting X1 on-screen text size. Press the xfinity button on your remote and use the right and left arrow keys to highlight the Settings wheel icon. Press OK. Use the down arrow key to highlight Accessibility Settings and press OK. Use the down arrow key to highlight Enhanced Text Readability.Reset/Reload Apps on X1. hello. When I go into the Troubleshooting menu, I see "System Refresh", "Restart Box" , and specifically "Resest Netflix". We recently started having issues with HBO Max and Prime apps on the X1 -- HBO Max lets us browse and pick a show -. then when we actually try to PLAY it, it just goes back to the home/landing ...Here’s the first method that allows you to reset the device using the “Help Menu.”. Here’s what you need to do: Make sure your Comcast is switched on. You need to open the “Settings.”. Now, enter the “Help” option. Navigate to the “System Refresh” system and press OK. Select the “Refresh Now” option in the sub-menu and ...Turn on your TV. Press and hold Setup until the light at the top of the remote changes from red to green. Enter 9-9-1. The light should flash green twice. Keep pressing CH ^ until the TV turns off. Once the TV turns off, press Setup to lock in the code. Press the TV power button on the remote.Step 3. Type in the code "981" on your remote control to restore the remote to factory settings. The device key will blink four times. Tech Support. Tech Support. Tech Support.Step 3. Type in the code "981" on your remote control to restore the remote to factory settings. The device key will blink four times. Tech Support. Tech Support. Tech Support.Here are the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Direct Message icon" (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. How do i reset my comcast cable box, If it has a Setup button: Turn on your TV. Press and hold Setup until the light at the top of the remote changes from red to green. Enter 9-9-1. The light should flash green twice. Keep pressing CH ^ until the TV turns off. Once the TV turns off, press Setup to lock in the code. Press the TV power button on the remote., You can also purchase a CableCARD-compatible cable TV Box from a reseller. This device can also be used to access limited Xfinity TV services. (See about off-market TV Boxes for more information.) If you choose to use a customer-owned device instead of renting a Comcast TV Box or TV Adapter, you must obtain a CableCARD from Comcast., Learn about replacing your equipment now to get the most out of your Xfinity service., Recently switched cable boxes & each time I hit the power button on my Xfinity remote OR my Samsung TV remote, it cycles power to the cable box (i.e. full reboot, several minute wait). I've been on the phone with Comcast a lot, and traded in the cable box twice now for new ones., Re: Do I need to unplug my Xfinity cable box before I reset my Roku TV. Hi @Klemstein , Thank you for posting here in the Roku community! Yes! We highly suggest that you reset your Roku TV before doing anything else. If you have more queries, feel free to post again. Thanks, Anjelie. 07-30-2023 04:18 AM., From the Self Help screen, scroll down to Set Up Remote using the arrow keys on your remote. Press OK. Choose the correct remote model and press OK. Choose the type of device that you would like to control with your remote: TV, DVD Player, etc. Select the brand of your device. Follow the step-by-step instructions to program your remote., Reset Comcast Signal from the Help Menu. You can reset the Comcast signal for your TV box using the help menu. Here’s how: Open the Settings menu. Navigate to Help > System Refresh. Choose Refresh Now and hit OK. The cable box will now begin a system refresh. Once it has started, do not turn or unplug the TV box., Learn how to use the X1 help menu., Skip the main menu and begin a search instantly, from anywhere, by entering numbers on your remote. In the Search menu, use the keypad to enter your search term. See an example of searching from the remote keypad. Setup: Programs your remote to control your TV and/or audio device Learn how to program the remote to control your TV or audio device., CCJodie. @user_e234f0 It's a good first place to start to see if the issue is related to the remote or the actual cable box. If the issue still happens after getting new remote, then it's clearly the box's problem. Feel free to pick one up at any of our local service centers for free. This link can help find one near you: https://comca.st/3gBelks., If you're having connection problems with a specific mobile device, the best way to troubleshoot is with the Xfinity app. Log in to the Xfinity app. Select the WiFi tab. Select the specific device having issues. Scroll down and select Troubleshoot Device. Follow the prompts to determine what the problem may be and how to fix it., To send a "Direct Message" message: • Click "Sign In" if necessary. • Click the "Direct Message" icon. • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line., Plug in one end of the HDMI cable. It goes in the wide, narrow port in the back of the cable box. On most Comcast cable boxes, the HDMI port is either in the bottom-right corner of the box or at the bottom of the box's back. If you're using A/V cables instead, plug each cable into the same-colored port on the back of the box (e.g., plug the yellow cable into the yellow input)., Open the Xfinity connect portal and click the ‘settings’ tab (gear icon). Make sure you are in the ‘Mail’ tab within the settings. Open the ‘basic settings’ page and look for the language drop-down bar. Click on it and make sure the language is set to English and apply the changes. Once the changes take effect, your language ..., The TV Adapter also comes with an easy-to-use remote control. What's more, we can use the bandwidth once reserved for analog to offer additional digital services. When you activate the TV Adapter, your digital TV Box will turn off and back on again. If the TV Box doesn't turn back on after a few minutes, simply press the power button or use ..., Re: Xfinity Cable Box Option from Home on ROKU. Roku devices attached to a TV via HDMI do not have or show any Inputs (like cable box, antenna, etc). In this setup, you have to manually select the Input using your TV remote, not the Roku remote. As far as I know, the same applies to if the Roku device (whether it's an Express+ 3710 or 3910 ..., Thank you for taking the time to make this post for our Xfinity Community Forums! All great questions! You can use speakers with your Xfinity set-up, however, the external speakers would need to be connected to your TV, not the cable box. Once finished the Xfinity remote will control the volume on your TV, which speaks to and controls the speakers., point the remote directly to the set top box. press the Xfinity button and the info button down (i) at the same time until LED on remote changes color. you will see a code on the TV you are watching. type those 3 numbers in and the remote will then be paired to that set top box. 0., About Press Copyright Contact us Creators Advertise Developers Terms Privacy Policy & Safety How YouTube works Test new features NFL Sunday Ticket Press Copyright ..., Performing a System Refresh on X1. Press the A button on your remote control, or visit the Help section in Settings. (Saying “System Refresh” into your Voice Remote will take you to step three.) Highlight the System Refresh tile, and press OK. Please remember that performing a System Refresh will interrupt all X1 TVs and recordings in your ..., Reset your Comcast Cable Box. If none of these troubleshooting methods worked for you, there is one more thing you can try. You can reset your Comcast cable box to restore factory default settings. Resetting your cable box works just like rebooting a computer, it clears the memory of the device, thus eliminating any bugs that may have …, Open The Xfinity My Account App. Scroll Down And Select The TV Tile. Choose “ Troubleshoot .”. Select “ Restart Device ” To Reset The Cable Box. Using The Power Button: Make Sure All Cables Are Tightly Secured. Press And Hold The Power Button On The Front Of The TV Box For 10 Seconds To Restart The Box., Reset Instructions Simply disconnect your cable box from the wall outlet to reset it. After about 30 seconds, plug it back in and allow the box to complete the reboot process, which should take about three minutes. Reset your cable box by turning the cable box power on if you can’t reach your power cord. • What channel is CW on Cox cable?, Find steps for clearing locally stored data associated with third-party apps from X1 or Flex., Re: Xfinity Cable Box Option from Home on ROKU. Roku devices attached to a TV via HDMI do not have or show any Inputs (like cable box, antenna, etc). In this setup, you have to manually select the Input using your TV remote, not the Roku remote. As far as I know, the same applies to if the Roku device (whether it's an Express+ 3710 or 3910 ..., Hard Reboot. Do the exact same thing as a soft reboot, but before plugging it back into the wall, press and hold the "Select" and "Power" buttons on the front of the cable box. In both cases, it'll then have to "ping" Comcast again to get all of the guide info, etc. It'll take about 30 mins. before it's completely done., Change modem reboot time. My Xfinity modem (Arris TG1682G) reboots every morning at approximately 3:45am. Since it's the same time EVERY morning I assume it's a scheduled event. I've checked the Xfinity internet app and the Gateway login (10.0.0.1) and found no settings for daily reboot. My morning schedule is put on pause for 10 minutes EVERY ..., XfinityChad2. You can only edit names associated with your account and at the device level. You'll need to contact support to have it removed, it can not be done from the TV or online. Sometimes after a device swap the device name is still associated with the account . I am an Official Xfinity Employee., Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window. Press Enter to send it., Step 5. Turn on the cable box. The box will take a few minutes to start up. You will see the cable box's welcome screen on your television. The cable box is now reset. Advertisement., The first step in resetting your Xfinity Flex Box is to unplug it from the power source. You can do this by unplugging the power cable from the device's back or turning off the power outlet where the box is connected. Step 2: Wait for about 20 seconds. After unplugging the device, wait for about 20 seconds to allow the device's system to ..., For Xfinity Voice customers, try restarting the modem by pressing the Reset button located on the back of the modem. Press the Reset button until you see the lights go off on the front of the unit. Release the Reset button and wait for all of the indicator lights to come back on., If you don't see your network, you may need to search or type in the name. When asked, enter your WiFi password on the remote control or on-screen keyboard (your TV may call your password a "Network Key"). Note: Exact setup steps vary from TV to TV. If you need more help, see your TV's user manual. Additional Tips for Connecting Your Smart TV