Kwikset smart lock solid red light

Summary of Contents for Kwikset HomeConnect 620. Page 1 1-866-863-6584 68611 www.kwikset.com “B” is not included. If needed, please contact Kwikset to Phillips head screwdriver order a drive-in latch for your lock. Prepare the door and check dimensions If drilling a new door, use the supplied template and the complete door drilling ...

Kwikset smart lock solid red light. The lock should beep twice when it unlocks and once when it locks. It will also beep if there is a warning such as a low battery or a jammed bolt. To turn the beeping sound off: 1. Remove the battery cover. 2. Move the third switch from the left (it has a speaker icon above it) to the OFF (downward) position. 3.

Halo Touch™. The Halo Touch™ fingerprint smart lock allows you to simply use your unique fingerprint to lock and unlock your door. Halo Touch has Wi-Fi built-in that connects directly to your home Wi-Fi network and smartphone for a secure smart home. About Halo Touch.

Perform the door handing process, following the instructions inside the installation guide. The battery is too low to lock the door. This is indicated by the keypad flashing red three times with three beeps. Remove the batteries and replace with a fresh set. The mounting plate is placing tension on the torque blade. The clutch is disengaged.Deadbolts. Protect your home with professional grade security. Kwikset's deadbolts are certified by Builders Hardware Manufacturers Association to meet American National Standards Institute for both security and durability. So you can rest assured knowing that your home is safe and secure. Deadbolts Styles.On my Smartcode Deadbolt, the lock beeps, the keypad flashes red, and the door cannot lock. 8 possible issues: The door handing process was not executed during installation. …Shop Glass Water Resistant Patio Dining Sets. Seats 4 People Machine washable Outdoor Lounge Furniture. Solid Black Market Umbrellas. Modern Seats 4 People Patio Dining Tables. Best Rated Grilling Wood. Need Help? Please call us at: 1-800-HOME-DEPOT (1-800-466-3337) Shop our Hardware Department to customize your Halo Smart Lock Collection today ...Peace of mind is priceless. Kwikset's SmartKey Security is designed to protect against advanced break-in techniques and its patented design is pick-resistant and bump-proof. SmartKey Security also allows you to re-key the lock yourself in seconds, rendering lost or stolen keys useless. About SmartKey Security.

3. Solid Red LED is Showing. If a solid red LED is showing on your Kwikset smart lock, there might be a few reasons behind it, and the meaning varies based on the model of your lock. In most cases, it indicates that the door-handing process discussed above was unsuccessful.SmartKey Security™ re-key technology is compatible with Kwikset (KW1) keyway or (SC1) keyway options. Comes with 2 keys. Deadbolt Latch is 20 minute fire rated with round corner face. ANSI/BHMA grade 2 certified. Latch has adjustable backset 2-3/8" to 2-3/4" to fit all standard door preparations. Includes round deadbolt strike.On my Smartcode 888, the lock button flashes green with continuous beeping sound for two seconds. The door jammed while attempting to lock. Please manually re-lock the door. If needed, reposition the strike.On my Smartcode 888, the lock button flashes red three times with three beeps. There are two reasons for this to occur: 1. No user code programmed. Program at least one user code. 2. Either programming timeout after five seconds or unsuccessful programming. You should attempt the programming procedure again.Keep door open. Press and HOLD the Program button until the keypad Flashes green (about 5 seconds).2. Press Lock button once.3. Enter Mastercode.4. Press Lock button once.5. Re-enter Mastercode.6. Press Lock button once.If programming is unsuccessful, the keypad will fl ash red three times with three beeps.

Summary of Contents for Kwikset SMARTCODE. Page 1 English/Spanish 52438-001 Rev 03 TOUCHPAD ELECTRONIC LOCKS Quick Start Guide... Page 2 Welcome to the Kwikset family! This guide will get you up and running with your new SmartCode™ Lock. If you have any issues, please visit our support center: kwikset.com or call us at 1-800-327-5625.On my Smartcode Deadbolt, Lock beeps continuously. Interior assembly is disconnected from exterior. Remove battery pack, reconnect the interior to the exterior, then reinstall battery pack.3.2 The lock beeps, the keypad flashes red, and the door cannot lock. 3.3 The Status LED is solid red after the door handing process. 3.4 The deadbolt latch does not extend or retract on its own during the door handing process. 4 Troubleshooting: Keypad. 4.1 The keypad is unresponsive. 4.2 The Lock button does not lock the door.Make sure to press and hold the Lock button until the battery pack is fully inserted into the interior assembly and the latch bolt starts to move on its own. The latch is installed upside down. For Smarcode 909 see page 8 here. For Smartcode 910 see page 8 here. The mounting plate is placing tension on the torque blade.Peace of mind is priceless. Kwikset's SmartKey Security is designed to protect against advanced break-in techniques and its patented design is pick-resistant and bump-proof. SmartKey Security also allows you to re-key the lock yourself in seconds, rendering lost or stolen keys useless. About SmartKey Security.

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Essentially, Kwikset just took its existing touchpad smart lock and swapped out the Z-Wave radio for a Bluetooth radio and the necessary HomeKit chipset. Still, like I said, it's a decent design.It protects against common break-in methods. Kwikset's SmartKey Security™ is designed to protect against these type of break-ins and keep your family safe. SmartKey Security™ also allows you to re-key the lock yourself in seconds, leaving lost or unreturned keys obsolete. Pick Resistant.Light Commercial; Parts & Accessories; Featured Fight germs with Microban finishes ... Smart Locks Basics. ... Premis. Halo Touch . Browse Smart Locks. View and compare all smart locks. Innovation. The Kwikset Home. Security on the outside, convenience on the inside. Explore a world of innovations. Life Experiences. Products which inspire ...Kwikset offers door lever handles in styles including Classic, modern and contemporary, as well as levers with superior security, including Kwikset's SmartCode technology. ... Light Commercial; Parts & Accessories; Featured Fight germs with Microban finishes. Explore Microban. Smart Locks. ... Smart Locks Basics. Designed to help you look ...2.2 The lock beeps, the keypad flashes red, and the door cannot lock. The lock beeps, the keypad flashes red, and the door cannot lock. 2.3 The Status LED is solid red after the door handing process. 2.4 The deadbolt latch does not extend or retract on its own during the door handing process. 3 Troubleshooting: Keypad. 3.1 The keypad is ...

See Kwikset smart locks that work with your smart phone and other smart home solutions. Browse Smart Locks. Blog Articles & Inspiration. Smart Locks Increase Security & Convenience. ... Deadbolts Knobs Handlesets Levers Electronic Security Sets Light Commercial Parts & Accessories Safe Lock UNITE; Smart LocksDisassemble the lock, and reinstall it without the adapter ring on the exterior side of the door. The wrong deadbolt latch is installed. SmartCode deadbolts require a tapered latch bolt for ease of operation. If the latch being used is from an older lock, it will likely not have a tapered latch bolt. Remove the lock from the door, including the old See More Designer Stories. Sign up for Kwikset updates to stay informed about new products, promotions, latest trends and styles, and you’ll be entered to win one of our latest products. Kwikset is a secure door lock industry leader & innovator in home safety with keyless entry and re-keying technology for residential and commercial door ... Press Lock button once.If programming is unsuccessful, the keypad will fl ash red three times with three beeps. Make sure the Mastercode has been enabled before trying to disable it. Attempt the procedure again, making sure to enter the same Mastercode in steps 3 and 5.7.This is indicated by the keypad flashing red three times with three beeps. Use a fresh set of batteries, and perform the door handing process again. The latch and strike are misaligned, causing the latch to bind. If you have not already done so, perform the door handing process while the door is open. If it is successful only when the door is ...There are four reasons for this to occur: 1. Door jammed while attempting to lock. Manually re-lock door. If needed, reposition strike. 2. Door handing code has not been entered. Enter door handing code. 3.Perform the door handing process once the lock is fully installed. ©2014 Kwikset Corporation 4970 / 01 4 / 11 Technical upport 1-86-83-6584 ... B The Status LED is solid red after the door handing process. The lock interior is not mounted perpendicular ... Ensure that the light module or switch in use is beaming capable. ©2014 Kwikset ...Replace the old batteries with the new ones, taking note of the battery orientation. Before putting the battery cover back on, locate the reset button on the lock. Press the reset button firmly and hold it for around 5 seconds or …User codes offer additional security. Kwikset's innovative coded entry solution helps you keep tabs on everyone entering and leaving your home using your smartphone. Monitor activity, check your lock history, and rest assured that your home is secure. Smart locks such as Premis, Smartcode 916 and Obsidian will support up to 30 unique user codes.How to Factory Reset a Kwikset 620: Remove the battery pack from the lock. Reinsert the battery pack while holding the Program button on the lock. Continue holding the Program button for 30 seconds until the lock beeps and the status LED begins to flash red. After a few seconds, the door will initiate the handing sequence to signal a successful ...

3. Factory Reset Your Kwikset Smart Lock. If your Kwikset Smart Lock still doesn’t unlock after you’ve entered the correct User Code, there might be a bug in the lock. To fix this, you’ll need to restore the factory settings on the lock. On the one hand, if you’re not sure if the User Code is correct, performing a factory reset will ...

We can provide a thick door kit for the SmartCode 915 for doors up to 2-1/4 inches thick. Please contact our Support Team for further assistance with the correct thick door kit at 1-800-327-5625. The SmartCode 915 is a stand-alone electronic lock, which only works by using the touchscreen or physical key.Light Commercial; Parts & Accessories; Featured Fight germs with Microban finishes ... Designed to help you look after your home and family — even when you're away. No key required. Control locks from anywhere. Smart Home Integration. About Smart Locks. Browse all smart locks. Featured. Halo Smart Lock ... The Kwikset Home. Security on the ...The Kwikset Home. Security on the outside, convenience on the inside. Explore a world of innovations. ... On my Smartcode lever, the lock beeps, the keypad flashes red, and the door cannot lock. The set screw in the lever was not fully tightened. Fully tighten the pre-installed set screw at the bottom of the interior lever. ... Smart Locks Basics.See Kwikset smart locks that work with your smart phone and other smart home solutions. Browse Smart Locks. Blog Articles & Inspiration. Smart Locks Increase Security & Convenience. ... Deadbolts Knobs Handlesets Levers Electronic Security Sets Light Commercial Parts & Accessories Safe Lock UNITE; Smart LocksThe Kwikset Home. Security on the outside, convenience on the inside. Explore a world of innovations. ... On my Smartcode lever, the lock beeps, the keypad flashes red, and the door cannot lock. The set screw in the lever was not fully tightened. Fully tighten the pre-installed set screw at the bottom of the interior lever. ... Smart Locks Basics.Disassemble the lock, and reinstall it without the adapter ring on the exterior side of the door. 3. The battery level is too low. This is indicated by the keypad fl ashing red three times with three beeps. Use a fresh set of batteries, and perform the door handing process again. 4. The latch and strike are misaligned, causing the latch to bind.Light Commercial; Parts & Accessories; Featured Fight germs with Microban finishes ... Smart Locks Basics. ... Premis. Halo Touch . Browse Smart Locks. View and compare all smart locks. Innovation. The Kwikset Home. Security on the outside, convenience on the inside. Explore a world of innovations. Life Experiences. Products which inspire ...Perform the door handing process once the lock is fully installed. ©2014 Kwikset Corporation 4970 / 01 4 / 11 Technical upport 1-86-83-6584 ... B The Status LED is solid red after the door handing process. The lock interior is not mounted perpendicular ... Ensure that the light module or switch in use is beaming capable. ©2014 Kwikset ...

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Perform the door handing process, following the instructions inside the installation guide. The battery is too low to lock the door. This is indicated by the keypad flashing red three times with three beeps. Remove the batteries and replace with a fresh set. The mounting plate is placing tension on the torque blade. The clutch is disengaged.Make sure the batteries are completely charged in your Kwikset Smart Lock before trying to open the door. Verify that the door is closed: Every once in a while, we forget to switch off a light or other obstruction that might prohibit us from shutting a door before using the smart lock app or Siri/Alexa voice commands to unlock it.Manage Halo Touch from the Kwikset app from anywhere there's an Internet connection. No hub required by connecting directly to your home Wi-Fi network. Enroll up to 100 fingerprints (50 users) Featuring SmartKey Security™, which protects against advanced break-in techniques and allows you to re-key your lock yourself in seconds.How can I tell the Halo Touch smart lock needs a battery replacement? A1. The status LED will blink red instead of amber when the battery is low. A2. The status LED will blink red instead of amber when the battery is low. A3. A battery level indicator is also available in the Kwikset app along with a notification when battery level is low. For ...Features. Limited seasonal availability. Keyless touchscreen with motorized deadbolt for 1-touch locking. For use on exterior doors where keyed entry and security is needed. 30 customizable user codes for family and friends. Assign temporary codes for one-time use (for contractors and service personnel) On my Smartcode 888, the lock button flashes red three times with three beeps. There are two reasons for this to occur: 1. No user code programmed. Program at least one user code. 2. Either programming timeout after five seconds or unsuccessful programming. Kwikset's Aura Smart Lock communicates various lock statuses and actions to users through a series of LED colors and beeping alerts. A solid green light indicates that an action has been successful, while a blinking green light means the lock is unlocked. A solid red light signals an unsuccessful door handing process or an incomplete action.Follow these easy steps to give your Kwikset locks a fresh start: Take off the battery cover and pull out the battery pack. Press and Hold the program button for 5 seconds. In some models, you must keep holding that Program button for approximately 30 seconds until your lock flashes a red light and a beep.Keep door open. Press and HOLD the Program button until the keypad Flashes green (about 5 seconds).2. Press Lock button once.3. Enter Mastercode.4. Press Lock button once.5. Re-enter Mastercode.6. Press Lock button once.If programming is unsuccessful, the keypad will fl ash red three times with three beeps.HALO Wi-Fi Smart Lock is a keyless entry electronic deadbolt featuring SmartKey Security that allows you to control the lock from anywhere there's an internet connection--no smart hub or bridge required! Using the Kwikset App, you can lock/unlock the deadbolt, program up to 250 user access codes, and receive notifications of your lock's use.About ASSA ABLOY. Kwikset manufactures and markets a complete line of door locks and door hardware including door knobs, door levers, deadbolts, handlesets, pocket door hardware and electronic keyless entry locks for residential and light commercial applications.Essentially, Kwikset just took its existing touchpad smart lock and swapped out the Z-Wave radio for a Bluetooth radio and the necessary HomeKit chipset. Still, like I said, it's a decent design. ….

Kwikset launched its patented side locking SmartKey re-key technology in 2008, giving builders, remodelers and new homeowners the convenience, flexibility and security of re-keying a lock an infinite number of times in seconds, without removing it from the door. SmartKey is drill and pick resistant, and certified the highest level of ...Perform the Door Handing Detection Process (Locking and Unlocking Direction) Did you just install your Kwikset SmartCode 913 or moved the lock to …In the visible light spectrum, the wavelength of red light ranges from 622 to 780 nanometers. Red light has the longest wavelength and the shortest frequency. Violet light, which h...Features. For use on exterior doors where keyed entry and security is needed. Featuring SmartKey Security™, which protects against advanced break-in techniques and allows you to re-key your lock yourself in seconds. SmartKey Security™ re-key technology is compatible with Kwikset (KW1) keyway or (SC1) keyway options. Comes with 2 keys.Features. Secured keyless entry convenience. One touch locking. Dramatically reduced interior size and sleek metal design. 10 digit backlit keypad with dedicated lock button. BHMA grade 2 certified. SmartKey® technology - the lock you can re-key yourself in seconds in three easy steps. 30 user codes plus master code feature for added security.Manage Halo Touch from the Kwikset app from anywhere there's an Internet connection. No hub required by connecting directly to your home Wi-Fi network. Enroll up to 100 fingerprints (50 users) Featuring SmartKey Security™, which protects against advanced break-in techniques and allows you to re-key your lock yourself in seconds.Re Keying Tools | Kwikset's Reset Cradle, Learning Tools, and C-Clips parts. Skip to Main Content. ... Smart Locks Basics. ... 83283 - Red Plastic KW Learn Tool . 83283 UNF. 83283 - Red Plastic KW Learn Tool. Currently Viewing: Overview. SmartKey Security™ re-key technology is compatible with Kwikset (KW1) keyway or (SC1) keyway options. Comes with 2 keys. Deadbolt Latch has 2 interchangeable faceplates - round corner and square corner. ANSI/BHMA grade 2 certified. Latch has adjustable backset 2-3/8" to 2-3/4" to fit all standard door preparations. Includes round deadbolt strike. Kwikset smart lock solid red light, Features. For use on exterior doors where keyed entry and security is needed; Featuring SmartKey Security™, which protects against advanced break-in techniques and allows you to re-key your lock yourself in seconds., The SmartCode touchpad smart lock with Home Connect technology enables the lock to wirelessly communicate with other devices in home. ... Fail-Safe, Kwikset SmartKey, Low Battery Indicator Light, Rekeyable. Finish. Satin Nickel. Finish Family. Satin Nickel. Hardware Color Family. Nickel. Hardware Included ... Shop White Solid Wood Bedroom ..., Manage Halo Touch from the Kwikset app from anywhere there's an Internet connection. No hub required by connecting directly to your home Wi-Fi network. Enroll up to 100 fingerprints (50 users) Featuring SmartKey Security™, which protects against advanced break-in techniques and allows you to re-key your lock yourself in seconds., On my Smartcode 888, the lock button flashes green with continuous beeping sound for two seconds. The door jammed while attempting to lock. Please manually re-lock the door. If needed, reposition the strike., On my Smartcode 888, the lock button flashes red three times with three beeps. There are two reasons for this to occur: 1. No user code programmed. Program at least one user code. 2. Either programming timeout after five seconds or unsuccessful programming. , With the Kwikset app and your smartphone, you can manage your lock from anywhere. Lock and unlock, manage user codes, view lock activity, receive lock notifications and much more. Your existing Wi-Fi router and an internet connection brings the ultimate in security and convenience right to your fingertips., Flashing Red: Low battery. Solid Red: Incorrect code entered. Magenta Flash: Factory reset or firmware update. Understanding these warning lights and sounds is essential for the proper maintenance and functioning of your Kwikset Smart Lock. Be attentive to these signals and keep your lock in optimal condition., SmartKey® re-key technology is compatible with Kwikset (KW1) keyway. Patented Bump proof and Pick resistant side locking bar technology. Installs in minutes with just a screw driver no hard wiring needed. Fits standard doors (1-3/8in. - 2in.) no new screw holes required. Tamper resistant interior., Introducing the ultimate in security and convenience with the Halo family of Wi-Fi enabled smart locks. Operate and manage the lock from anywhere using your existing Wi-Fi network, the Kwikset® app and your smartphone. Or lock and unlock with your fingerprint, access code or voice assistant compatibility. Available in a variety of style and ..., Summary of Contents for Kwikset HomeConnect 620. Page 1 1-866-863-6584 68611 www.kwikset.com "B" is not included. If needed, please contact Kwikset to Phillips head screwdriver order a drive-in latch for your lock. Prepare the door and check dimensions If drilling a new door, use the supplied template and the complete door drilling ..., Manage your Aura Smart Lock from your phone when you are within Bluetooth range. Lock and unlock the door, add or remove users, control access and monitor usage - all from your smart phone. ... The Kwikset app's Lock Activity screen conveniently displays all of Aura's activity including actions such as locking, unlocking, low battery warning, ..., Remount lock interior assembly as illustrated in the Installation Guide. The hole in the door is misaligned. Disassemble the lock, and reinstall it without the adapter ring on the exterior side of the door. The battery level is too low. This is indicated by the keypad fl ashing red three times with three beeps., Light Commercial; Parts & Accessories; Featured Fight germs with Microban finishes ... Smart Locks Basics. ... Premis. Halo Touch . Browse Smart Locks. View and compare all smart locks. Innovation. The Kwikset Home. Security on the outside, convenience on the inside. Explore a world of innovations. Life Experiences. Products which inspire ..., A day with smart locks. Control access to your home at anytime from anywhere with your smartphone. Manage user codes, track lock status, and receive lock notifications. Never interrupt your daily activities again. Every familiar scenario has a smart lock solution. 8:15 am., Troubleshooting and Solutions. 1. Battery-related solutions. Regarding the Kwikset lock red light blinking, one of the most common causes is a depleted battery. To fix this issue and make your door secure again, follow these steps for battery replacement: Slide off the terminal cover and access its internal components., Connect with us. Monday-Friday: 7:00am-4:00pm PST. Saturday: 6:30am-2:30pm PST. Sundays & Major Holidays: Closed. For countries outside the U.S. and Canada, please visit our International contact page. Get Support on your SmartCode 270 TRL Deadbolt., Connect with us. Monday-Friday: 7:00am-4:00pm PST. Saturday: 6:30am-2:30pm PST. Sundays & Major Holidays: Closed. For countries outside the U.S. and Canada, please visit our International contact page. Get Support on your SmartCode 260 CNT Deadbolt., Light Commercial; Parts & Accessories; Featured Fight germs with Microban finishes ... Smart Locks Basics. ... Premis. Halo Touch . Browse Smart Locks. View and compare all smart locks. Innovation. The Kwikset Home. Security on the outside, convenience on the inside. Explore a world of innovations. Life Experiences. Products which inspire ..., 3.2 The lock beeps, the keypad flashes red, and the door cannot lock. 3.3 The Status LED is solid red after the door handing process. 3.4 The deadbolt latch does not extend or retract on its own during the door handing process. 4 Troubleshooting: Keypad. 4.1 The keypad is unresponsive. 4.2 The Lock button does not lock the door., Kwikset-patented technology that prevents against advanced break-in techniques and allows you to re-key your lock yourself in seconds. Audible beeps and visual flash when batteries are low. Alarm sounds after 3 consecutive incorrect codes are entered. Temporarily disable the keypad to prevent unwanted entry., Perform the door handing process, following the instructions inside the installation guide. The battery is too low to lock the door. This is indicated by the keypad flashing red three times with three beeps. Remove the batteries and replace with a fresh set. The mounting plate is placing tension on the torque blade. The clutch is disengaged., Halo Touch™. The Halo Touch™ fingerprint smart lock allows you to simply use your unique fingerprint to lock and unlock your door. Halo Touch has Wi-Fi built-in that connects directly to your home Wi-Fi network and smartphone for a secure smart home. About Halo Touch., This feature is set to 30 seconds and is turned off by default. 1. Press program button once. 2. Press button 'A' once. 3. Press button '3-4' multiple times if needed to reach desired state. Green lock button means feature is enabled. Red lock button means feature is disabled., Conecte uno de los extremos del cable Ethernet en la puerta de acceso. Conecte el otro extremo al router con conexión a Internet. 1 3 2 4. ©2018 Spectrum Brands, Inc. mykevo.com Kwikset: 1-800-327-5625 Baldwin: 1-800-566-1986. Complete your Kevo Plus set-up by following the instructions within the Kevo app to "Pair a Device."., Kwikset's Smart Lock or Home Connect Technology, with options of both Z-wave and Zigbee, you can wirelessly communicate with other devices in your home. Control your smart lock from anywhere with a tablet, smart phone or another internet connected device. ... Light Commercial; Parts & Accessories; Featured Fight germs with Microban finishes ..., The approximate rekey a Kwikset smart lock steps are as follows: Step 1: Prepare your lock and door. Step 2: Insert the current key. Step 3: Insert the SmartKey tool fully and firmly into the SmartKey hole. Step 4: Remove the SmartKey tool, then remove your current key. Step 5: Insert the new key you wish to use with your lock., To change the master code on a Kwikset smart lock, follow these steps: Unlock and open the door. Remove the battery pack from the interior side of the lock. Press and hold the program button. Enter the current master code. Press the lock button. Enter the new master code using the lock's keypad., Homeaglow is a popular home automation and security system that provides homeowners with the ability to control their lights, locks, thermostats, and more from one convenient app. ..., On my Smartcode Deadbolt, the lock beeps, the keypad flashes red, and the door cannot lock. 8 possible issues: The door handing process was not executed during installation. This step will teach your lock the orientation of your door and is crucial to lock operation. Remove interior cover and battery pack., SmartKey® re-key technology is compatible with Kwikset (KW1) keyway. Patented Bump proof and Pick resistant side locking bar technology. Installs in minutes with just a screw driver no hard wiring needed. Fits standard doors (1-3/8in. - 2in.) no new screw holes required. Tamper resistant interior., To do so, open the door and then press the program button. Press the checkmark symbol once and then the lock symbol once. Enter the code you wish to remove and press the lock symbol again. Input the code once more. If you have the master code enabled on your lock, you can delete all of the unlock codes at once., Slowly but surely, technology is taking over the home. You can control your speakers, lights, alarm systems and more with the touch of a button — or even a slight yell (Hey, Alexa!..., Kwikset smart lock keypad is not working. If your Kwikset Smart Keypad is not responding to your commands, it may be an issue with the connection. To diagnose this problem, please follow the steps below: Step 1: Check that you have a steady green light on the back of the lockbox.